IBCCES developed the Accessibility Card program to help streamline accommodations requests at amusement parks and other attractions with an online pre-arrival screening process to ensure those who truly need accommodations can easily receive them and ease staffing demands.

*If you’re an individual looking to register for the IAC, please visit accessibilitycard.org
IBCCES Accessibility Card logo
  • Jason Freeman of Six Flags“We partnered with IBCCES on their IAC program, and it’s been a wonderful experience for Six Flags as it streamlines our process and gets guests who request accommodation to access rides and assistance seamlessly. This way is better as some of the guests don’t want to stop and answer some embarrassing and intrusive questions, and most importantly, we’re 100% compliant with HIPAA, which is what we want to be.

    – Jason Freeman, Corporate Vice President of Security, Safety, Health & Environmental at Six Flags Entertainment Corporation

  • Cathy Valeriano of Sesame Place“As the first theme park in the world to become a Certified Autism Center™, it was important to us to continue to evolve our offerings and support the needs of our guests. The IBCCES Accessibility card has allowed us to better manage the registration and identification of our guests with special needs making the process more streamlined and efficient.”

    – Cathy Valeriano, Park President at Sesame Place in Langhorne, Pennsylvania.

Benefits

Expedite the Accommodations Process

Using the IAC program can help streamline the accommodations process and save staff time on-site when providing accessibility services.

Increase Guest Satisfaction

Registration for the card is online and should be done prior to entering the park, making it easier for guests to identify and communicate needed accommodations.

Reduce Abuse

The IAC program includes verification processes to discourage the abuse of accommodations and ensure the individuals who truly need accommodations can access them.

Exposure to New Guests

As a participating location, you are making it easier for families and individuals to visit your attraction and will also be exposed to thousands of new guests who are looking for accessible options.

What is the IBCCES Accessibility Card (IAC)?

The digital IBCCES Accessibility Card (IAC) is a free resource for individuals who need to request accommodations or assistance at amusement parks and attractions. The IAC helps identify accommodations needed and expedite the process at parks and attractions.

The IAC registration system provides third-party review and support for individuals and families requesting accommodations at parks. This process can help streamline the process onsite at attractions, avoid uncomfortable conversations about individual needs, and assist park staff to provide whatever accommodations are available quickly and easily. The IAC card does not guarantee specific accommodations (this is up to each participating attraction), but provides a means for individuals and families to communicate their needs via an online platform ahead of their visit. These requests are also reviewed by IBCCES for accuracy and completeness.

If you’re an attraction and want to learn more about how you can implement the Accessibility Card Program (IAC) at your location, complete the form below and we’ll reach out to you!