
DoubleTree by Hilton Dubai M Square Hotel & Residences is proud to announce that the hotel has achieved the Certified Autism Center™️ (CAC) designation by The International Board of Credentialing and Continuing Education Standards (IBCCES). This important milestone underscores the hotel’s commitment to creating a more welcoming environment for all guests, including autistic individuals and those with sensory sensitivities.
The CAC certification is part of a citywide initiative launched by Dubai’s Department of Economy and Tourism (DET) in collaboration with IBCCES, with the goal of positioning Dubai as a Certified Autism Destination™ (CAD).
Hotel team members completed specialized training to be able to recognize and support sensory sensitivities. In addition, the property underwent a comprehensive review to ensure appropriate measures are in place—from pre-arrival sensory resources to staff preparedness—creating a more comfortable stay for autistic individuals and their families.
“At DoubleTree by Hilton Dubai M Square Hotel & Residences, we believe that true hospitality means creating an inclusive environment where every guest feels seen, valued, and supported,” Says Eva Muscheid, General Manager “Becoming a Certified Autism Center™️ is a meaningful step forward in our ongoing commitment to accessibility and compassion. We are proud to empower our team with the knowledge and tools needed to welcome all travelers and create a welcoming space for individuals of all abilities, by offering the respect, understanding, and gentle care each person deserves, guests staying at DoubleTree by Hilton Dubai M Square can expect a refined urban retreat with thoughtful amenities and accessible features. These include accommodations ranging from rooms, suites and apartments from one to four bedrooms with kitchenette or a fully equipped kitchen and spacious living areas—as well as two outdoor pools, and a state-of-the-art fitness center. The property also offers accessibility enhancements such as wheelchair-friendly routes, grab bars, lowered counters, and more.”
“DoubleTree by Hilton Dubai M Square’s CAC designation is another significant milestone in our shared mission of creating inclusive, accessible destinations,” says Myron Pincomb, board chairman of IBCCES. “We’re honored to partner with forward-thinking hospitality leaders like DoubleTree by Hilton Dubai M Square and DET to build a travel ecosystem where everyone feels empowered and welcomed.”
The hotel is also featured on the IBCCES Accessibility App, a free tool designed to help individuals with autism and sensory needs find certified and inclusive locations globally. The app includes essential details such as hours of operation, sensory features, contact information, and visitor tips—supporting confident travel planning for families and individuals.
IBCCES has been the leading authority in cognitive disorder training and certification for over 20 years. Working with experts and self-advocates, the organization develops evidence-based programs for industries ranging from healthcare to hospitality. In addition to certification, IBCCES offers resources such as CertifiedAutismCenter.com and AutismTravel.com, where families can explore listings of certified locations and connect with supportive services.
DoubleTree by Hilton Dubai M Square Hotel & Residences
Nestled in the heart of Dubai, our hotel offers an exceptional living experience with breathtaking views of the Burj Khalifa and Dubai Frame. Conveniently located just steps from BurJuman Mall and BurJuman Metro Station, three km from the Dubai World Trade Center, and a 15-minute drive from Dubai International Airport, our residences offer seamless access to the city’s top destinations. Guests can choose from one to four-bedroom accommodations, ranging in size from 80 to 202 sqm, each featuring a separate living room and a fully equipped kitchen. Amenities include two outdoor swimming pools, a state-of-the-art fitness center, and tranquil spa treatment rooms. With its sleek “industrial chic” design, our hotel caters to both modern business travelers and urban leisure seekers, offering the perfect blend of comfort, style, and convenience.
For reservations, contact us at +971 4 217 5100 or email: [email protected]. Visit our website www.dubaimsquarehotelandresidences.doubletree.com or connect with us on social media Facebook and Instagram.
About DoubleTree by Hilton
DoubleTree by Hilton is a fast-growing, global portfolio of nearly 700 hotels with more than 155,000 rooms across nearly 60 countries and territories. For more than 55 years, DoubleTree by Hilton has continued to be a symbol of comfort for business and leisure travelers around the world, from welcoming guests with its iconic, warm DoubleTree chocolate chip cookie, to serving the local community. DoubleTree by Hilton offers contemporary accommodations and amenities, including unique food and beverage experiences, state-of-the-art fitness offerings and meetings and events spaces. Experience a comfortable stay at DoubleTree by Hilton by booking at doubletree.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about DoubleTree by Hilton at stories.hilton.com/doubletree, and follow the brand on Facebook, X and Instagram.
About IBCCES
Delivering the global standard for training and certification in the fields of autism, neurodiversity, and accessibility – IBCCES provides a series of certification programs that empower professionals to be leaders in their field and improve the outcomes for the individuals they serve. For over two decades, IBCCES has been a global leader, setting the industry standard in autism and cognitive differences training. IBCCES works in over 111 countries and provides training in 8 languages, and its programs have been recognized around the world as the leading benchmark in training and certification.
In addition to individual certification programs, IBCCES partners with cities, destinations, and organizations on initiatives like the Certified Autism Destination™ (CAD) and Autism Certified City™ (ACC), ensuring autistic and sensory-sensitive residents and visitors feel welcomed and safe. Destinations that achieve the CAD designation have completed a specialized program that ensures a multitude of recreation, hospitality and entertainment organizations have completed an autism and sensory-sensitivity training, certification and IBCCES facilities review process. The ACC designation expands on that program and includes IBCCES training and certification for the public safety, education, healthcare and workplace sectors.
IBCCES also created the Accessibility App, AutismTravel.com, and CertifiedAutismCenter.com – free resources for individuals with a variety of neurodiversities and disabilities, listing certified locations and connecting individuals to other resources and each other.
Find Out How To Become A Certified Autism Center™
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