Shelli M., General Manager at Boothill Inn: What updates has the organization implemented as a result of the certification process

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I ask, you know, and, and not only guests,

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but I’m also realizing how many of my friends are affected,

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whether it be a grandchild or a niece or whatever.

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And so I’m asking, if you were in a hotel,

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what would you want us to do in this situation? This is going on.

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What would you want us to do? Well,

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what would be most helpful for me is if you did A, B,

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C or it would be so great if we had access to this,

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stuff like that. Um, and,

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and so we’re asking because,

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because we just don’t have all the answers.