Capturing the Hidden ROI of Accessibility

How Autism & Sensory Inclusion Strengthen Your Business, Team, and Guest Experience

Accessibility isn’t just a PR term; it’s critical to your organization’s success. This on-demand webinar explores how autism and sensory inclusion directly impacts your operations, team performance, and guest satisfaction in Florida’s hospitality and entertainment industry.

We welcome attractions, entertainment venues, and hotels to download this recorded session.

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Webinar Overview

  • Understanding the Landscape

    • Key definitions and statistics on neurodiversity, invisible disabilities, and autism
    • What neurodiverse visitors are actively seeking in travel and entertainment experiences
    • The real scope and impact of this market segment
  • Impacts + Strategies

    • Staff Management & Retention: You may not know it, but your staff are neurodivergent, too! Discover how inclusive practices improve employee satisfaction, reduce turnover, and unlock hidden talent.
    • Visitor Engagement & Guest Experience: Practical strategies that enhance comfort and enjoyment for all guests while meeting sensory needs
    • Safety & Risk Management: How inclusive design reduces incidents and creates safer environments
    • Operational Efficiency: Streamline operations while improving accessibility
    • Customer Loyalty & Revenue Growth: Turn one-time visitors into brand advocates and tap into an underserved, loyal market

Webinar Presenter:

Meredith Tekin / CAS, CNP, BCCS

President, International Board of Credentialing and Continuing Education Standards