Enhance Accessibility and Provide a Better Experience for 1 in 4 People

The IBCCES Accessibility App is a new platform to help businesses make customers feel welcomed, reduce friction or inconvenience, and reach out to a growing market of customers with disabilities.

1 in 4 adults in the US have a disability – the Accessibility App was created to help open communication between these customers and your organization.

What is the IBCCES Accessibility App?

IBCCES created the Accessibility App to help businesses increase transparency and better communicate with customers with disabilities. The majority of disabled consumers report barriers/lack of accurate information, low confidence in the information available, and difficulty in purchasing services or goods.

The Accessibility App business listings are for any type of organization open to the public: restaurants, attractions or entertainment venues, hotels, retail locations, grocery stores, etc. Accessibility starts with communication – whether you offer special accommodations or amenities to customers with disabilities, or you simply want potential customers to better understand the environment you currently offer, the Accessibility App is a step forward in transparent communication and connection.

Business listings on the App will provide an easy-to-manage solution for transparency and visibility within the disability community:

- Simply list the existing options/services at your location and provide your contact information – listings will include interior and exterior photos as well as answers to a variety of accommodations questions.
- Update your location information at any time
- Reach potential customers who are looking to spend money with accessible businesses

Are You a DMO/CVB? Learn More About Early Access + Partner Discounts

BENEFITS

For Customers

Able to reduce surprises and feel comfortable knowing what to expect
Connect with businesses who are doing more for accessibility
Easy-to-use platform to find information

For Businesses

Communicate onsite amenities and experience more effectively with customers
Reduce friction or inconvenience for potential customers
Provide the foundation for an exceptional customer service experience
Reach an audience looking for information and to connect authentically with businesses

Learn More or Sign Up for Pre-Launch Access

The Accessibility App will be launching in Fall 2023! Fill out the form below to learn more about the app, as well as special discounts available for DMO/CVB partners who want to promote this option to members or local organizations as part of your destination accessibility plan.