“Autism Friendly” isn’t enough

Hotels and resorts can ensure a more positive experience for ALL guests by making sure staff are trained and options are available for autistic guests and their family and friends.  Making sure that these guests feel welcome and safe opens up new possibilities for families and individuals to have fun and create memories. Earning the CAC designation in order to be able to welcome ALL guests and not only improves the experience for those individuals, but also for staff and other guests.

Organizations across the globe claim to be “Autism friendly” but are not equipped to truly accommodate these guests. This has left families disappointed due to a lack of trained and aware staff. The IBCCES Certified Autism Center (CAC) certification recognizes organizations that have trained staff and are fully equipped to serve the fastest-growing population of developmental disorders and are designated as CACs by a professional credentialing organization with ongoing support for the lifetime of the certification.

All Certified Autism Centers™ meet the following requirements:

Dedicated to serving individuals with autism

At least 80% of guest-facing staff trained and certified in autism

Committed to ongoing training and accessibility (renewal requirement every 2 years)

An onsite review by IBCCES experts includes a comprehensive report with suggested changes or modifications & sensory guides for activities. (requirement dependent on size of the organization)

Benefits of Certification

Stand out from your competitors

Position-specific, customized online training for staff

Gain knowledge & confidence in guest-facing scenarios

Increase market share and drive revenue

Competitive Advantage

  • Empower your staff

  • Become confident in your ability to provide travel/entertainment solutions to a $262 billion, underserved market

  • International recognition for your expertise in the fastest growing market in the travel/entertainment industry

  • Ability to contact IBCCES experts at any time with questions

hotel guest with concierge

Did You Know?

Money infographic
$262 billion is spent on autism-related services in the US each year.

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ASD occurs in all racial, ethnic, and socioeconomic groups.

1 in 54 kids have asd infographic
1 in 54 children has been identified with autism.

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ASD is at a 600% increase.

* Centers for Disease Control & Prevention (CDC)

Training

  • Position specific online training for staff – there is no one-size fits all
  • 2-year certification
  • Onsite review of facilities by an expert that includes a comprehensive report with suggested changes or modifications to better serve individuals on the spectrum and other challenges and sensory guides for activities

Marketing

  • Listing on International Online Registry of Certified Autism Centers™
  • Press release from IBCCES announcing CAC
  • Framed certification for display
  • Customized identification adhesives to showcase CAC status on staff badges/nametags
  • Validated CAC Badge for website and social media
  • Featured on AutismTravel.com, accessible to over 5.6 million parents, individuals and families worldwide

Your team will complete our online training and certification process. And 80% of guest-facing staff must complete the program to earn Certified Autism Center™ designation.

certification process
*Your organization may undergo an onsite review by IBCCES experts includes a comprehensive report with suggested changes or modifications to better serve individuals on the spectrum, as well as sensory guides for activities (depends on the size of the organization).

Autism Travel Text Only LogoOnce you become a Certified Autism Center™, you will be featured as a certified organization on AutismTravel.com, which was developed by IBCCES as a credible resource to help autistic individuals and their families and friends connect with trained and certified destinations, attractions, and related options.

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  • Todd Hickey headshot

    Todd, Sawgrass Marriott General Manager

    Any time we can positively impact the attitude of our people they then turn that around and will use the same generosity and positive attitude and good spirit to our customers. The CAC training has amplified this process for our team.

Find Out More About Becoming A Certified Autism Center™

Fill out the form below to connect with a Certification Advisor for more information