“Autism Friendly” isn’t enough

Family entertainment centers and attractions are exciting places that can provide a great way for families and individuals to have fun and create memories. However, there are things your staff needs to do in order to be able to welcome ALL guests and ensure you have accessible options and the training to improve guest experience at your park.

Organizations across the globe claim to be “Autism friendly” but are not equipped to truly accommodate these guests. This has left families disappointed due to a lack of trained and aware staff. The IBCCES Certified Autism Center (CAC) certification recognizes organizations that have trained staff and are fully equipped to serve the fastest-growing population of developmental disorders and are designated as CACs by a professional credentialing organization with ongoing support for the lifetime of the certification.

All Certified Autism Centers™ meet the following requirements:

Dedicated to serving autistic individuals

At least 80% of guest-facing staff trained and certified in autism

Committed to ongoing training and accessibility (renewal requirement every 2 years)

An onsite review by IBCCES experts includes a comprehensive report with suggested changes or modifications & sensory guides for activities. (requirement dependent on size of organization)

Benefits of Certification

Stand out from your competitors

Position-specific, customized online training for staff

Gain knowledge & confidence in guest-facing scenarios

Increase market share and drive revenue

Competitive Advantage

  • Empower your staff

  • Become confident in your ability to provide travel/entertainment solutions to a $262 billion, underserved market

  • International recognition for your expertise in the fastest growing market in the travel/entertainment industry

  • Ability to contact IBCCES experts at any time with questions

family on rockwall at a FEC

Did You Know?

Money infographic
$262 billion is spent on autism-related services in the US each year.

ethnic infographic
ASD occurs in all racial, ethnic, and socioeconomic groups.

1 in 54 kids have asd infographic
1 in 54 children has been diagnosed with autism.

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ASD is at a 600% increase.

* Centers for Disease Control & Prevention (CDC)


  • Position specific online training for staff – there is no one-size fits all
  • 2-year certification
  • Onsite review by an expert that includes a comprehensive report with suggested modifications to better serve autistic individuals or those with sensory needs, as well as sensory guides for attractions or interactive features.


  • Listing on International Online Registry of Certified Autism Centers™
  • Press release from IBCCES announcing CAC
  • Framed certification for display
  • Customized identification adhesives to showcase CAC status on staff badges/nametags
  • Validated CAC Badge for website and social media
  • Featured on AutismTravel.com, accessible to over 5.6 million parents, individuals and families worldwide

Your team will complete our online training and certification process. And 80% of guest-facing staff must complete the program to earn Certified Autism Center™ designation.

certification process
*Your organization may undergo an onsite review by IBCCES experts includes a comprehensive report with suggested changes or modifications to better serve autistic individuals, as well as sensory guides for activities (depends on the size of the organization).

Autism Travel Text Only LogoOnce you become a Certified Autism Center™, you will be featured as a certified organization on AutismTravel.com, which was developed by IBCCES as a credible resource to help autistic individuals and their families and friends connect with trained and certified destinations, attractions, and related options.

As covered on:

AT Media Logos

  • Marijus of Uno Parks

    Deimante Tarvydiene, Deputy Director of Business Development at UNO Parks

    For us, this certification means a brand-new level of service and deeper attention to clients’ special needs. Moreover, it means encouragement to all our staff to serve our clients with confidence and bring them more joy and satisfaction.

  • girl silhouette

    Suzanne Jones, Vice President of The Hershey Experience, The Hershey Company

    The Hershey’s Chocolate World Attraction team is proud to now be designated a Certified Autism Center™. We are pleased to be an inclusive and welcoming destination for all families to enjoy the magic of chocolate making.

Find Out More About Becoming A Certified Autism Center™

Fill out the form below to connect with a Certification Advisor for more information