The digital IBCCES Accessibility Card (IAC) registration system provides third-party review and support for individuals and families requesting park accommodations. This process can help expedite the process onsite at attractions, avoid uncomfortable conversations about individual needs, and assist park staff to provide whatever accommodations are available quickly and easily. The IAC card does not guarantee specific accommodations (this is up to each participating attraction) but provides a means for individuals and families to communicate their needs at the park. IBCCES also reviews these requests for accuracy and completeness.
IBCCES developed the Accessibility Card program to streamline accommodation requests at amusement parks and attractions. It utilizes an online pre-arrival screening process, ensuring efficient allocation of accommodations and reducing staffing demands.
*If you’re an individual looking to register for the IAC, please visit accessibilitycard.org
Program Feedback
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“We partnered with IBCCES on their IAC program, and it’s been a wonderful experience for Six Flags as it streamlines our process and gets guests who request accommodation to access rides and assistance seamlessly. This way is better as some of the guests don’t want to stop and answer some embarrassing and intrusive questions, and most importantly, we’re 100% compliant with HIPAA, which is what we want to be.– Jason Freeman, Corporate Vice President of Security, Safety, Health & Environmental at Six Flags Entertainment Corporation
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“As the first theme park in the world to become a Certified Autism Center™, it was important to us to continue to evolve our offerings and support the needs of our guests. The IBCCES Accessibility card has allowed us to better manage the registration and identification of our guests with special needs making the process more streamlined and efficient.”– Cathy Valeriano, Park President at Sesame Place in Langhorne, Pennsylvania.
Benefits
Expedite the Accommodations Process
Using the IAC program can help streamline the accommodations process and save staff time on-site when providing accessibility services.
Increase Guest Satisfaction
Registration for the card is online and should be done prior to entering the park, making it easier for guests to identify and communicate needed accommodations.
Reduce Abuse
The IAC program includes verification processes to discourage the abuse of accommodations and ensure the individuals who truly need accommodations can access them.
Exposure to New Guests
As a participating location, you are making it easier for families and individuals to visit your attraction and will also be exposed to thousands of new guests who are looking for accessible options.
Looking for a Solution to Streamline Your Park’s Process?
Contact us today to learn more about how you can implement the Accessibility Card Program (IAC) at your attraction.