Frank Raubenheimer of Aventura Parks Talks About Inclusion and Accessibility in Adventure Parks Tourism

About the episode

In this episode, we delve into the world of adventure tourism with Frank Raubenheimer, Director of Operations at Aventura Parks. Frank shares his insights into how Aventura has become a certified Autism Center™ making it the first attraction in the Middle East to achieve this status. He discusses the development of in-depth programs for guests with sensory needs and emphasizes the importance of inclusivity in adventure tourism, highlighting the impact of accessible adventure parks on transforming experiences for people of determination.

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Sascha Triemer of Atlantis Reveals the Transformative Impact of Creating Welcoming Experiences

About the episode

In this episode, we sit down with Sascha Triemer, Vice President of Marine & Water Parks at Atlantis Dubai, as he shares his journey from executive chef to overseeing Atlantis’ waterpark operations. Sascha discusses Aquaventure’s achievement as the first waterpark in the Middle East to attain Certified Autism Center™ status and highlights the importance of providing a great guest experience for all. He emphasizes the need for continuous education and cultural competence in the hospitality and entertainment industry, reflecting his passion for accessibility.

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Jeff Strachan on Hospitality’s Top Accessibility Challenge

About the episode

In this episode of the Accessibility Champions Podcast, we interview Jeff Strachan of the Dubai Department of Economy and Tourism regarding the initiative to position Dubai as the first Certified Autism Destination™ in the Eastern Hemisphere. We discuss the importance of accessibility in tourism, focusing on hidden disabilities like autism. Jeff shares the DET’s efforts to train tourism staff, provide transparent information for families affected by autism, and create employment opportunities for people of determination. He emphasizes the significance of listening to customer feedback and the power of empathy in driving accessibility progress globally.

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