Hotels Archives

Dubai Parks Hotel LLC Achieves Certified Autism Center™ Status, Contributing to Dubai’s Accessibility Movement

The Lapita, Dubai Parks and Resorts, Autograph Collection joins the movement towards helping the community and earns the Certified Autism Center™ (CAC) designation. This certification is awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES) to organizations that demonstrate a high level of commitment to ensuring their services are accessible and accommodating to autistic and sensory-sensitive individuals. Through this certification process, the staff received training to best equip them with the knowledge and resources needed to provide a great experience for autistic guests and their families.

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4
FEB

0

Press Release

Hotels, certified autism center, autism travel, CAD, Dubai, DET

Address Beach Resort and IBCCES Celebrated Inclusion During International Day of Persons with Disabilities this December

On Sunday, 8 December, the property welcomed families from the International Board of Credentialing and Continuing Education Standards (IBCCES) to enjoy a festive gingerbread house-making workshop and a hotel tour

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16
DEC

0

Press Release

DET, Hotels, Resorts, Address Hotels + Resorts, Emaar Hospitality, #certifiedautismcenter, Dubai, Dubai Economy and Tourism

Melissa Chung on Transforming Studio City into Macau’s First Certified Autism Center™

About the episode

In this episode of the Accessibility Champions Podcast, we sit down with Melissa Chung, Director of Spa Leisure and Aquatics at Studio City, Macau. Melissa shares their inspiring journey in transforming Studio City as Macau’s first Certified Autism Center™, she also shares how training and awareness have impacted her colleagues to become advocates of accessibility.

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21
JUN

0

Accessibility Champions

attractions, tourism, destination, customer, inclusivity, Macau, autism, accessibility, Hotels

Sophie Blondel of The H Dubai Talks About Driving Accessibility in Hospitality

About the episode

In this episode, we sit down with Sophie Blondel, General Manager at The H Dubai, to discuss her valuable insights and advice on making significant changes in hospitality organizations to promote accessibility and inclusivity. Sophie shares how The H Dubai is working with the community on various initiatives to support people of determination and promote accessibility, and how they became the first Certified Autism Center™ hotel in Dubai.

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31
MAY

0

Accessibility Champions

Airport, attractions, tourism, destination, customer, inclusivity, autism, accessibility, Dubai, Hotels

Gisele Clark on Building a Diverse and Inclusive Workplace at Hilton Dubai The Walk

About the episode

In this episode of the Accessibility Champions Podcast, Dr. Geraldine Naidoo sits down with Gisele Clark, a distinguished hotel manager with over 25 years of international experience in the hospitality industry. Currently serving as the hotel manager at Hilton Dubai The Walk, Gisele shares her journey and insights into promoting diversity and inclusion within the hospitality sector. From pioneering initiatives that celebrate diverse talents to spearheading inclusive recruitment and training programs, Gisele’s commitment to creating welcoming environments for all is truly inspiring.

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17
MAY

0

Accessibility Champions

attractions, tourism, destination, customer, workforce, autism, dubai airport, accessibility, inclusivity, Dubai, Hotels, Airport

Andy Cuthbert’s Visionary Path to Accessibility and Inclusivity at Jumeirah Creekside Hotel

About the episode

This week on the Accessibility Champions podcast, we’ll sit down with Andy Cuthbert, General Manager of Jumeirah Creekside Hotel, as he shares the remarkable journey of Jumeirah Creekside Hotel becoming the first Jumeirah property to receive the Certified Autism Center™ designation.

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26
APR

0

Accessibility Champions

destination, customer, workforce, autism, dubai airport, accessibility, inclusivity, Dubai, Hotels, Airport, attractions, tourism

Fatma Taher on Dubai Airport’s Commitment to Accessible Travel

About the episode

On this week’s episode of Accessibility Champions podcast, join us as we touch down at Dubai Airports, a global leader in accessible travel. Fatma Taher, Government Agenda Manager, will share with us their innovative services for all abilities, including the travel planner, sunflower lanyards, and autism-friendly routes. We’ll also explore how Dubai International Airport became the first international airport to achieve Certified Autism Center™ status.

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19
APR

0

Accessibility Champions

autism, dubai airport, accessibility, inclusivity, Dubai, Hotels, Airport, attractions, tourism, destination, customer, workforce

Frank Raubenheimer of Aventura Parks Talks About Inclusion and Accessibility in Adventure Parks Tourism

About the episode

In this episode, we delve into the world of adventure tourism with Frank Raubenheimer, Director of Operations at Aventura Parks. Frank shares his insights into how Aventura has become a certified Autism Center™ making it the first attraction in the Middle East to achieve this status. He discusses the development of in-depth programs for guests with sensory needs and emphasizes the importance of inclusivity in adventure tourism, highlighting the impact of accessible adventure parks on transforming experiences for people of determination.

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27
MAR

0

Accessibility Champions

Hotels, attractions, tourism, destination, work, recommendation, customer, autism, workforce, accessibility, travel, Dubai, ropes course

Sascha Triemer of Atlantis Reveals the Transformative Impact of Creating Welcoming Experiences

About the episode

In this episode, we sit down with Sascha Triemer, Vice President of Marine & Water Parks at Atlantis Dubai, as he shares his journey from executive chef to overseeing Atlantis’ waterpark operations. Sascha discusses Aquaventure’s achievement as the first waterpark in the Middle East to attain Certified Autism Center™ status and highlights the importance of providing a great guest experience for all. He emphasizes the need for continuous education and cultural competence in the hospitality and entertainment industry, reflecting his passion for accessibility.

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13
MAR

0

Accessibility Champions

tourism, destination, work, recommendation, customer, autism, workforce, accessibility, travel, Dubai, Hotels, attractions

Jeff Strachan on Hospitality’s Top Accessibility Challenge

About the episode

In this episode of the Accessibility Champions Podcast, we interview Jeff Strachan of the Dubai Department of Economy and Tourism regarding the initiative to position Dubai as the first Certified Autism Destination™ in the Eastern Hemisphere. We discuss the importance of accessibility in tourism, focusing on hidden disabilities like autism. Jeff shares the DET’s efforts to train tourism staff, provide transparent information for families affected by autism, and create employment opportunities for people of determination. He emphasizes the significance of listening to customer feedback and the power of empathy in driving accessibility progress globally.

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28
FEB

0

Accessibility Champions

work, recommendation, customer, autism, workforce, accessibility, travel, Dubai, Hotels, attractions, tourism, destination