Sherine Brown
BCCS
Behavior Specialist
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Friendly Auto Centers has earned the Certified Autism Center™ (CAC) designation from the International Board of Credentialing and Continuing Education Standards (IBCCES). Friendly Auto Centers is now the first-ever auto center to earn the CAC designation to help better serve customers with autism or other sensory needs.
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Learning centers are searching for ways to differentiate their services, attract and engage new clients, and provide additional third-party training and certification for their staff.
With cognitive disorders on the rise, it is essential that staff receive proper training to support these students in addition to the proprietary interventions offered by learning centers and cognitive achievement centers.
Many organizations also struggle with maintaining staff professional development over time and filling knowledge gaps to ensure a comprehensive onboarding program. In addition, training and certification in specific areas from third party boards can help demonstrate credibility and staff depth of knowledge, which can impact customer confidence.
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Ramon’s Village Resort located in San Pedro Town, Belize is now a Certified Autism Center™ (CAC), designated by the International Board of Credentialing and Continuing Education Standards (IBCCES). Completion of the certification means that guests with autism and other sensory needs can have the best possible stay or scuba diving experience. To achieve the CAC accreditation, Ramon’s Village Resort staff completed evidence-based staff training and certification required by IBCCES to recognize the needs of guests on the spectrum and provide options for visitors with sensory needs.
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How do you create great guest service and a special experience when you have to keep 6 feet of distance? Most places that pride themselves on good guest service go out of their way to help and interact with guests on a personal level, but with social distancing now being the norm, many places are having to make quick adjustments.
However, they still need to find the way to be able to deliver that same level of service, or at least the feeling that goes with it.
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Content Contributed by: Martha Aki, Project TYKE – Katy ISD
My time spent working in Early Childhood Intervention (ECI) has shown me just how important providing these services to families are. With the IBCCES Advanced Certified Autism Specialist (ACAS) program, my staff has been able to transform how we work with children with special needs and increase the impact we have.
Making a Difference in Katy, Texas
In the Katy Independent School District, located in Texas, there are approximately 83,000 students total. Of these students, 10,000 are special education students, making up a large population of our student body.
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Individuals who have autism are seven times more likely to have interactions with police, which makes it all the more important to understand why some behaviors that may cause concern if exhibited by a neurotypical person could be misunderstood and may mean an individual with autism is overwhelmed or doesn’t fully understand what is expected in a situation.
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As teletherapy and telepsychology grow in popularity, patients want to know that they can trust and rely on these virtual services. Though telepractice has been around since the 1990s, it is only recently gaining substantial traction, making it a newer model that doesn’t have a solidified standard. Most practitioners have very little training on the differences of telepyschology to in-person services.
This can make it challenging for mental health professionals to get started because they feel lost, confused, and lack the resources and support they need.
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